Sunday, September 14, 2025

SIM Card Swapping: How to Prevent Account Takeover Fraud


SIM card swapping fraud can happen to anyone. If criminals succeed, they can steal a phone number, take over accounts, and access bank or cryptocurrency funds. Most people know to be cautious about phishing emails, but SIM swapping scams often go unnoticed and can be devastating?

What Is SIM Card Swapping?

Your phone number is stored on a small SIM chip in your device. If a criminal convinces your provider to move your number to a SIM card they control, they gain access to your calls and texts. This matters because:

  • Many companies send login codes and password resets by text.
  • Scammers intercept those codes and can break into important accounts.
  • Victims face stolen money, identity theft, and recovery headaches.

How SIM Card Swapping Happens

  • Fraudsters first gather details about a victim—address, date of birth, account numbers:
  • They call the mobile carrier, pretending to be the victim.
  • The victim’s phone stops working, and the scammer now controls the number.
  • They claim the phone is lost or broken, requesting a new SIM card.
  • The carrier activates that SIM, transferring the victim’s number.
  • SIM card swapping can occur with both physical SIM cards and eSIMs, as the underlying attack involves transferring a phone number or carrier profile rather than the physical card itself. 

Signs Your SIM Card Was Swapped

Watch for these red flags:

  • Phone suddenly has no service for calls or texts.
  • Family or friends say somebody else answered, or call attempts fail.
  • Alerts from bank, email, or other accounts about requested password changes

If any occur, contact your carrier immediately.


How to Protect Yourself

Defend against SIM swap fraud with these best practices:

  • Add a PIN or password to your mobile account: This makes impersonation harder for attackers.
  • Use app-based login codes (Google Authenticator, Authy) instead of SMS: These cannot be intercepted by SIM swapping.
  • Keep personal info private: The less a criminal knows, the harder their attack.
  • Monitor your accounts: Enable alerts for suspicious logins or money movements.

Set Up Extra SIM Protection with Your Carrier

Major carriers provide additional security—see their pages to set up SIM locks, account PINs, and fraud alerts:

  • Google Fi: Enable SIM Number Lock
  • AT&T: Add a wireless passcode
  • Verizon: Set an account PIN
  • T-Mobile: Enable account security PIN/Passcode

Be sure to visit your carrier's support pages for step-by-step instructions.


Final Takeaway

SIM card swapping isn’t about hacking a phone—it’s social engineering aimed at telecom providers. A few minutes setting up SIM locking and carrier PINs can prevent account takeover and protect identity. Think of SIM protection as adding a deadbolt before trouble happens—most criminals move on if it looks too difficult.

Take time today to secure your SIM and implement strong account protection. It could save stress, money, and time.

 References
  1. https://www.kaspersky.com/resource-center/threats/sim-swapping
  2. https://www.trumarkonline.org/blog/sim-swapping-and-port-out-fraud/
  3. https://www.mcafee.com/blogs/mobile-security/what-is-sim-swapping/
  4. https://www.itgovernance.eu/blog/en/scammers-are-using-seo-to-strengthen-phishing-attacks
  5. https://www.verizon.com/about/account-security/sim-swapping
  6. https://www.thomsonreuters.com/en-us/posts/corporates/sim-swap-fraud/

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